Berlin Arrival Support

Help Ukrainian Refugees

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The Berlin Arrival Support (formerly also known as Berlin Welcome Team) is a volunteer initiative established at the very beginning of the Russian invasion of Ukraine to assist Ukrainian refugees mainly at the arrival stations of Berlin Hauptbahnhof, Zentraler Omnibusbahnhof (ZOB) and Berlin Südkreuz.

Berlin Arrival Support volunteers coordinate donations and donors to source much-needed relief supplies for the often exhausted and sometimes destitute refugees arriving in Berlin. They also organize accommodation, give advice and comfort.
In addition, the volunteers fight for the recognition of the special needs of vulnerable groups and minorities such as children, LGBTQ++, refugees without Ukrainian citizenship and women.

The volunteers of Berlin Arrival Support organize the necessary supplies exclusively via

  • Please click on the stations listed below to see what is needed where.
  • Please always check items before revising and completing the ordering process (like in an online shop).
  • Please do not bring anything that is not on the list.

If you have any questions, please contact:
If you need assistance, you can also join our Telegram support group:
Donating hygiene items: In order to make our work a little bit easier and in order for us to be able to identify missing items quickly and correctly we kindly ask you to consider the following: 

  • Please hand in articles already sorted in separate bags (one bag for deodorant, one for toothpaste, one for toothbrushes etc.).
  • Please only donate what is listed on the list here on the website 
  • Please only donate unused items  
  • Please do not donate single diapers, panty liners and tampons – only full packages 
  • Please do not pack »Welcome bags« with different items 

We sincerely thank you for all your support, help and donations!

❗️Die Kinderecke am HBF, die von Sodiza betreiben wurde, hat nun geschlossen. Darum findet Ihr auch keinen Spendenaufruf mehr für Kindersachen auf der Liste für den HBF:

❗️Kids corner at HBF operated by Sozdia has closed. That is the reasons you do not find things for kids at the list for HBF anymore.